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Order Handling & Shipping

Order Handling

All our costumes, feather backpacks and headdresses are made-to-order. We particularly tailor them for you according to your measurements and color choices. The order handling time depends on the current order situation and on the complexity of the tailoring of the respective costume. Normally, we take on average approximately 3-4 weeks for processing an order. As soon as we have finished your order, we will dispatch it immediately.

If you have a delivery deadline, please specify it in your order. For urgent deadlines we offer an Express-Handling-Service(see below).

Shipping

We ship our dance dresses and costumes to you by DHL.

Shipping Costs
The shipping costs depend on zones.

  • US and Canada: 19,80 $ - DHL-Package including insurance and shipment tracking
  • EU: 16,90 € - DHL - Package International including insurance and shipment tracking
  • Worldwide: 29,00 € - DHL-Package International including liabiliy and shipment tracking
  • Germany: 7,70 € - DHL-Paket including insurance and shipment tracking

The shipping times of DHL depend on the destination country. Shipments to US and Canadian delivery addresses take approximately 5-6 working days. Shipments to countries within the EU take normally 2-5 working days to most countries. Shipments to other countries take mostly longer not only due to larger distances, but also due to potential delays because of customs. As the shipping is beyond our control, we cannot guarantee for any DHL delivery times.

Express-Handling-Service

Our Express-Handling-Service grants your order priority, and thus we are also able to handle short notice deadlines. The Express-Handling-Service-Fee is 49,5 $ (45 €) .

Before selecting the Express-Handling-Service please message us via our contact page, and we will check if your desired deadline is feasible.

Our Express-Handling-Service only implies our processing of your order and not the shipping to your delivery address. For very urgent cases we thus recommend the DHL-Express-Service, which guarantees short shipping times of only 1-2 working days. If you are interested in this, please contact us before you order.






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